Compliance & Complaints
RightSure Risk Managers (Pty) Ltd is an authorised financial services provider.
FSP no. 43780
In the event that you are dissatisfied with any aspect of our service, please address your complaint in writing to us at the above address.
If your complaint is not resolved to your satisfaction, please direct it to any one of the below, depending on the complaint.
Short-term Ombudsman
1 Sturdee Ave., 1st Floor, Block A,
Rosebank, Johannesburg, 2196
Tel: 011 726 8900
Fax: 011 726 5501
Email: info@osti.co.za
Long-term Ombudsman
Private Bag X45, Claremont, Cape Town, 7735
Tel: 021 657 5000
Fax: 021 346 4631
Email: info@ombud.co.za
Financial Sector Conduct Authority
PO Box 35655, Menlo Park, 0102
Tel: 012 428 8000
Fax: 012 346 6941
Email: info@fsca.co.za
FAIS Ombud
PO Box 74571, Lynnwood Ridge, 0040
Tel: 012 762 5000
Fax: 012 348 3447
Email: info@faisombud.co.za
